Innovation often comes at the intersection of different disciplines and that's where I come in.
I'm a transformational leader, I love leading large programmes of change that fundamentally improve customer experience in a business.
The best challenges are the ones that at the start you know where you need to go, but no one is really sure what you need to do to get there. You can achieve anything when you have a clear goal, the best people you can find, unwavering optimism that your great team will succeed and a strong focus on delivering results.
I'm very interested in how digital capability can work with traditional channels and at ANZ we're making great in-roads at bringing the omni-channel dream to life.